Apple has experienced sound problems with its Apple Airpods Pro. The company has now launched a service program to solve this problem.
Noise suppression does not work as it should!
Probably a small percentage of AirPods Pods produced before October 2020 are affected. In these in-ears, the noise suppression does not work as expected, Apple found out. Apple has reacted immediately and started a service program for the affected devices. Only AirPods Pro manufactured before October 2020 are eligible for the program. They must also have one of certain symptoms to qualify for the program. If the user notices crackling or even static noise coming from the AirPods, they are qualified for Apple’s service program. This is especially true if these problems increase when exercising, in a noisy environment or speaking on the phone. Even if the active noise canceller is not doing its job as it should, AirPods Pro are eligible for the program. Indications that the noise reduction is not working...
